Cancellation Policy

Applicable on all the bookings made on our website between May 30, 2020 to September 30, 2021

To check Cancellation Policy for all the tours booked on our website before May 30, 2020 - Click Here.

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation policy to be applied only for the new tour bookings between May 30, 2020 to September 30, 2021. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

1) Cancellation terms policy (i)

• If you cancel at least 16 days in advance of the scheduled departure, there is no cancellation fee.
• Upto 15 days prior to arrival OR No Show: No Refund



Please Note: Policy (i) is applicable to the tours with 3 star & 3 star deluxe accommodation only & Policy (i) does not applicable to the tours which includes any Flights/Trains/Wildlife Safari/tours with 4 star, 5 star or 5 star deluxe hotels or are Customized Itineraries.

2) Cancellation terms policy (ii) for the tours booked between the Christmas and New Year period from 20 December to 5 January:

• If you cancel at least 31 days in advance of the scheduled departure, there is no cancellation fee.
• Upto 30 days prior to arrival OR No Show: No Refund



Please Note: Policy (ii) is applicable to the tours with 3 star, 3 star deluxe, & 4 star accommodation only & Policy (ii) does not applicable to the tours which includes any Flights/Trains/Wildlife Safari/tours with 5 star or 5 star deluxe hotels or are Customized Itineraries.

3) Cancellation terms policy (iii) for the tours which includes Flights/Trains/Wildlife Safari, Any Special Festival Tours or are Customized Itineraries:

• If you cancel at least 60 days in advance of the scheduled departure, there is no cancellation fee.
• If you cancel between 31 to 60 days in advance of the scheduled departure, then there is a 50% cancellation fee applicable on the total cost of the tour.
• Upto 30 days prior to arrival OR No Show: No Refund



Please Note: Policy (iii) is applicable to the tours with 3 star, 4 star & 5 star accommodation only & Policy (iii) does not applicable to the tours which includes 5 star deluxe hotels (i.e, Oberoi Hotels, & Taj Group of Hotels)

4) Cancellation terms policy (iv) for the tours with 5 Star Deluxe Hotels (The Oberoi & the Taj Group of Hotels) which includes Flights/Trains/Wildlife Safari, Any Special Festival Tours or are Customized Itineraries:

• If you cancel at least 60 days in advance of the scheduled departure, there is no cancellation fee.
• Upto 60 days prior to arrival OR No Show: No Refund

Please Note: In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. Even date change request during cancellation period will be considered as cancellation, and cancellation fees to be applied as mentioned above. For unused hotel accommodation, chartered transportation & missed meals etc. We do not bear any responsibility to refund.

Our Liabilities & Limitations:

• Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
• Alkof Holidays act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
• All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being.
• Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without any notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
• We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment's, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.