Cancellation Policy

Please send cancellation instructions in writing from the registered email address. Charges are calculated from the date Alkof Holidays receives the written notice.

For eligible tours using 3-star or 3-star deluxe accommodation, cancellation at least 16 days before departure carries no cancellation fee. Cancellation within 15 days of arrival or a no-show carries a 100% charge.

This schedule does not apply to flights, trains, wildlife safaris, upgraded hotels or customized itineraries.

For eligible 3-star tours operating between December 20 and January 5, cancellation at least 31 days before departure carries no cancellation fee. Cancellation within 30 days or a no-show is non-refundable.

Supplier-specific festive-period conditions may be stricter and will be disclosed when known.

At least 60 days before departure: 10% of the total tour cost, plus applicable flight, train or safari cancellation fees.

Between 46 and 59 days: 50% of the total tour cost.

Within 45 days or no-show: no refund.

This schedule may apply across 3-star, 4-star and 5-star customized arrangements, excluding specified top-luxury hotel conditions.

For itineraries using top luxury brands such as The Leela, The Oberoi or Taj: cancellation at least 60 days before departure carries a 25% charge plus applicable flight, train or safari fees. Cancellation within 60 days or a no-show is non-refundable. Supplier terms stated in the booking confirmation take precedence where stricter.

Refunds for unused services after commencement are limited to amounts that can actually be recovered from the relevant hotels, operators or contractors. No refund can be guaranteed for voluntarily unused services.

Schedules may change for safety, weather, road, regulatory or operational reasons. Alkof Holidays coordinates third-party services subject to supplier terms and cannot guarantee recovery of costs that those suppliers treat as non-refundable.