Introduction
Alkof Holidays (“we,” “our,” “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, and travel packages. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, phone number, billing address, passport details (for bookings).
- Payment information: Processed securely through trusted payment gateways; we do not store card details.
- Travel preferences: Destinations, accommodation choices, dietary requirements, and other customization requests.
- Technical data: IP address, browser type, device information, and cookies to improve website performance.
How We Use Your Information
Your information is used to:
- Provide services: Process bookings, customize itineraries, and deliver travel packages.
- Communicate: Send confirmations, updates, and customer support responses.
- Improve experiences: Enhance our website, services, and customer satisfaction.
- Legal compliance: Fulfill regulatory requirements in India and other jurisdictions.
Sharing of Information
We do not sell or rent your personal information. We may share data only with:
- Service providers: Hotels, airlines, guides, and partners necessary to fulfill your travel arrangements.
- Legal authorities: When required by law, regulation, or court order.
Data Security
We implement industry‑standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.
International Data Transfers
As we operate tours in India, Nepal, and Bhutan, your information may be transferred across borders. We ensure appropriate safeguards are in place to protect your data.
GDPR Rights (European Union Travelers)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Correct inaccurate or incomplete information.
- Right to erasure (“right to be forgotten”): Request deletion of your personal data when no longer necessary.
- Right to restrict processing: Limit how we use your data under certain circumstances.
- Right to data portability: Receive your data in a structured, commonly used format and transfer it to another provider.
- Right to object: Opt out of certain processing activities, including direct marketing.
- Right to withdraw consent: If processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us at info@alkofholidays.com.
CCPA Rights (California Residents)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: Request details about the categories and specific pieces of personal information we collect, use, and share.
- Right to delete: Request deletion of personal information, subject to certain exceptions.
- Right to opt‑out: Decline the sale of personal information (note: Alkof Holidays does not sell personal data).
- Right to non‑discrimination: You will not be discriminated against for exercising your privacy rights.
California residents may exercise these rights by contacting us at info@alkofholidays.com.
Cookies & Tracking
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Contact Us
For questions or concerns about this Privacy Policy, please contact:
Alkof Holidays
Head Office: Flat 616, Street No. 21, DDA Flats, Madangir, New Delhi – 110062, India
Email: info@alkofholidays.com
Phone: +91‑9873003099
+91-9873003099
+91-9873003099
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